Rated 4.7 out of 5 stars
3 Reviews
In Stock Pre order Out of stock

A luxurious enriched cleansing balm that melts on contact with the skin to dissolve away makeup, sweat, oils and skin pollution. Enriched with Hyaluronic Acid and Aloe Vera to nourish, hydrate...

Scent: Papaya

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(3) Reviews: 4.7
Rated 4.7 out of 5 stars
Based on 3 reviews
Total 5 star reviews: 2 Total 4 star reviews: 1 Total 3 star reviews: 0 Total 2 star reviews: 0 Total 1 star reviews: 0
100%would recommend this product
QualityRated 5.0 on a scale of 1 to 5
Value For MoneyRated 5.0 on a scale of 1 to 5
PackagingRated 5.0 on a scale of 1 to 5
3 reviews
  • L
    Verified Reviewer
    Age Range 35 - 44
    2 weeks ago
    Age Range 35 - 44
    Rated 5 out of 5 stars

    I’m currently on holiday in Japan, my order arrived just before I left Australia. This has been amazing for my skin while here, it’s cold and windy here in Japan and a I’ve been using the melting balm every night as a makeup remover and first cleanse and my skin is loving it. My mum is now hooked also!

  • B= Profile picture for Beth = ).
    Beth = ).
    Age Range 35 - 44
    3 weeks ago
    Age Range 35 - 44
    Rated 5 out of 5 stars
    Life changing!

    Your girl has super sensitive eyes, but that doesn’t stop me from having fun with eye looks. I’ve been pretty loyal to my Tatcha Oil Cleanser but it was still rough on my eyes. On a whim I ordered this and guys! It’s pretty life changing. Not only does it NOT irritate my eyes, but my face legitimately feels clean after use! This is a 10/10!

  • S
    2 weeks ago
    Rated 4 out of 5 stars
    4 Stars

    Great melting balm. I gave it 4 stars only because I'm not a fan of the papaya scent but it is very subtle. I will be ordering the blueberry scent next time. Does not burn my eyes..not even any redness, removes all of my make-up and leaves my skin super soft. hit the nail on the head with this one girl!!!

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A luxurious enriched cleansing balm that melts on contact with the skin to dissolve away makeup, sweat, oils and skin pollution. Enriched with Hyaluronic Acid and Aloe Vera to nourish, hydrate and cleanse the skin without stripping it.

Available in 2 scents, Papaya and Blueberry.

Cruelty free, Paraben free and Vegan.

  • Removes all makeup, sweat and pollution effectively.
  • Does not strip the skin of hydration.
  • Rinses off to leave clean glowing skin.
  • Hyaluronic Acid and Aloe Vera work together to hydrate and soothe the skin.
  • Perfect first step to your night time skincare routine.
  • Can also be used as a daily cleanser to gently cleanse and hydrate skin on makeup free days.
Scoop out a generous amount and apply to dry skin, massaging formula in circular motions for up to a minute. The formula will transform from a balm into an oil to gently remove all makeup, including waterproof makeup. Add a splash of water to emulsify the a milk and continue massaging into the skin. Rinse with water or wipe away with our Cleansing Pad to reveal glowing, clean skin.
Shipping Information


Standard $7USD -  All orders are shipped out wit USPS First Class Mail. Items can be tracked by clicking the link on your order confirmation email. The estimated delivery time for Domestic U.S.A orders is 1-3 business days excluding any delays. For International shipments the estimated delivery time is 7-20 business days.

Free Shipping - The same Standard shipping service provided for free if you spend more than $50 total, after all discounts and promotions have been applied on products. The $50 free shipping threshold may change during promotions and sales. 

 Note - International shipments are subject to customs clearance. On rare occasions customs may delay the arrival of shipments by as much as 10 business days.

When will my order be shipped?
We ship on all business days and all orders submitted before 12pm CST will be shipped on the same day. Orders submitted after this time will be processed the next day.
Please note that during times of high order volume (sales, new product launches, new collection launches etc) this shipment time may be extended.

How long will my order take to arrive?

Please refer to the shipping rates section above.

How do I track my order? 

All orders are trackable via the USPS tracking page. Simply enter the tracking number received in your shipping confirmation email. For international orders, once your parcel leaves the U.S.A and lands in the destination country, it is then trackable with your national postage provider:

For Canadian orders: Please track via Canada Post using your tracking number on

Standard and Free Shipping - If the estimated shipping time, as outlined above, has passed please contact us via the ' CONTACT US' page and we will be able to assist with located your order.

Incorrect Addresses & Unclaimed Parcels
Please be sure to double check your address when submitting your order as we ship to the exact address that is provided. If your parcel is returned to us due to incorrect delivery information you will be required to pay a reshipment fee to have your parcel delivered a second time. We are sorry but addresses are unable to be changed once your payment has been made.

Customs Clearance 
All international shipments are subject to customs clearance and while most shipments clear within the estimated delivery times sometimes items are held for longer periods awaiting customs clearance. This is at the full discretion of customs and completely out of our control. This can delay deliveries by up to an additional 10 business days.
Customs Fees
Nikkia Joy Cosmetics cannot take responsibility for any customs or import duty/VAT fees that may occur once your parcel reaches your country. These charges must be paid by the recipient of the order directly to your country's customs service. Unfortunately, we have no control over these charges, and as customs fees differ between countries we are also unable to tell you how much these will be. We recommend contacting your local customs office prior to ordering goods online, so you are not surprised by any unexpected charges.

If your parcel is returned to us due to unpaid customs fees:
  • We can issue you a refund for your order minus the original shipping fee
  • You can pay a reshipment fee to have your order redelivered

Please contact our customer service team for any further enquiries related to the above.

Parcel Damage
Please contact us within 5 business days if your parcel arrives damaged, so we can get in contact with our courier and delivery agents. Please photograph and keep all of the packaging, as the courier company will request to see evidence of damaged goods. Our friendly customer service team will assist you through this process.


 What is your return and exchange policy?
Nikkia Joy Cosmetics takes pride in its stringent quality control procedures and strives to provide our customers with only the highest quality products. If however, you are dissatisfied with your products on arrival please contact us within 10 business day via the CONTACT US page on our website and someone from our friendly customer service team will assist you ASAP. Due to hygiene reasons, we are unable to offer refunds/exchanges for change of mind returns.