- ALAngie L.Verified BuyerI recommend this productAge Range 45 - 54Rated 5 stars2 weeks agoBeautiful
I love it it’s beautiful !NJNikkia Joy Cosmetics1 week ago
Thank you so much for loving your NJC Loose Pigments! These are such stunning shades <3
The NJC Team
- MBMegan B.Verified BuyerI recommend this productAge Range 25 - 34Rated 5 stars2 months agoLovely
Really enjoy these! Very pretty and so simple to get a look that looks like it took much longer to achieve!NJNikkia Joy Cosmetics2 months ago
Thank you so much for this amazing feedback and for loving your NJC Loose Pigments! We are very happy to know you are seeing stunning results with them!
The NJC Team
- KMK M.Verified BuyerI recommend this productAge Range 25 - 34Rated 5 stars3 months agoLove all of the pigments I have bought!
With how little you have to use to get fantastic colour, it should last me for a very long time! All of the colours are vibrant and I have had multiple compliments!
So far have only used as eyeshadow, but the pigments are awesome and I may be using them in everything from nail polish to craft projects!NJNikkia Joy Cosmetics3 months ago
Thank you so much for leaving such a fantastic review for the Mythic, Cosmic and Celestial Chromashift Pigments! We are so delighted to know you are loving them and seeing stunning results with them! We are also excited for you to use them as nail polish and for craft projects!
The NJC Team
COVID-19 UPDATE: We are continuing to process and ship orders without delay, however due to the current COVID-19 crisis, there may be a delay in the delivery of your order as a result of the increased number of online orders, reduced flights, reduced essential staff and subsequent delays from USPS, Canada Post etc. USPS has advised that an additional 1-2 business days may be required to deliver your USPS First Class Delivery. For all international orders USPS has advised a delay of up to 10 business days may occur. Please track the status of your order by clicking the link attached in your shipping confirmation email.
Information on shipping is changing on a daily basis. For the most recent updates from USPS and how it may affect the delivery of your order, please visit the link below.
What does my shipping rate include?
Standard $7USD - All orders are shipped out wit USPS First Class Mail. Items can be tracked by clicking the link on your order confirmation email. The estimated delivery time for Domestic U.S.A orders is 1-3 business days excluding any delays. For International shipments the estimated delivery time is 7-20 business days.
Free Shipping - The same Standard shipping service provided for free if you spend more than $50 total, after all discounts and promotions have been applied on products. The $50 free shipping threshold may change during promotions and sales.
Note - International shipments are subject to customs clearance. On rare occasions customs may delay the arrival of shipments by as much as 10 business days.
When will my order be shipped?
We ship on all business days and all orders submitted before 12pm CST will be shipped on the same day. Orders submitted after this time will be processed the next day.
Please note that during times of high order volume (sales, new product launches, new collection launches etc) this shipment time may be extended.
How long will my order take to arrive?
Please refer to the shipping rates section above.
How do I track my order?
All orders are trackable via the USPS tracking page. Simply enter the tracking number received in your shipping confirmation email. For international orders, once your parcel leaves the U.S.A and lands in the destination country, it is then trackable with your national postage provider:
For Canadian orders: Please track via Canada Post using your tracking number on https://www.canadapost.ca/cpc/en/home.page
Standard and Free Shipping - If the estimated shipping time, as outlined above, has passed please contact us via the ' CONTACT US' page and we will be able to assist with located your order.
Incorrect Addresses & Unclaimed Parcels
Please be sure to double check your address when submitting your order as we ship to the exact address that is provided. If your parcel is returned to us due to incorrect delivery information you will be required to pay a reshipment fee to have your parcel delivered a second time. We are sorry but addresses are unable to be changed once your payment has been made.
- We can issue you a refund for your order minus the original shipping fee
- You can pay a reshipment fee to have your order redelivered
Please contact our customer service team for any further enquiries related to the above.
Please contact us within 5 business days if your parcel arrives damaged, so we can get in contact with our courier and delivery agents. Please photograph and keep all of the packaging, as the courier company will request to see evidence of damaged goods. Our friendly customer service team will assist you through this process.
What is your return and exchange policy?
Nikkia Joy Cosmetics takes pride in its stringent quality control procedures and strives to provide our customers with only the highest quality products. If however, you are dissatisfied with your products on arrival please contact us within 10 business day via the CONTACT US page on our website and someone from our friendly customer service team will assist you ASAP. Due to hygiene reasons, we are unable to offer refunds/exchanges for change of mind returns.